Introduction

glycoforte.au (referred to as “we,” “us,” or “our”) is committed to safeguarding your privacy. This policy outlines how we collect, use, maintain, protect, and disclose information gathered from users (each, a “User”) of the glycobalance.au website (“Site”). This privacy policy applies only to information collected through our Site and not to information collected offline or via other channels, including websites operated by third parties.

By accessing or using our Site, you agree to this privacy policy. We may update this policy occasionally, so we encourage you to review it periodically for changes. Your continued use of the Site after modifications are posted will constitute your acceptance of such changes.

Information Collection

We collect personal information that can identify, relate to, describe, be associated with, or be linked, directly or indirectly, to a particular individual or household. Exclusions to this include:
– Publicly available information from government records.
– Deidentified or aggregated consumer information.
– Information outside the scope of the Australian Privacy Principles (APPs) and other relevant privacy laws.

In the past 12 months, we have collected categories of personal information including identifiers (such as name, address, online identifiers), internet or other electronic network activity information, and geolocation data.

Collection methods include:
– Automatic collection as you navigate the Site, including details of your visits to the Site, traffic data, and other communication data.
– Directly from you when you participate in interactive features, sign up for marketing materials, enter contests, respond to surveys, or provide comments or other input.

Use of Your Information

We use the information we collect for purposes such as:
– Fulfilling requests and inquiries.
– Providing and improving our Site and services.
– Sending marketing communications and promotional information.
– Providing targeted advertisements.
– Research and analysis.
– Complying with legal obligations and law enforcement requests.

Disclosure of Information

We may share aggregated, non-personal information without restriction. Personal information may be disclosed to affiliates, in the event of a merger or sale, to partners for services we do not directly provide, for the purpose it was provided, and with your consent.

Use of Tracking Technologies

We use cookies, flash cookies, web beacons, and other tracking technologies for site navigation, understanding preferences, and analyzing usage statistics. You may control these through your browser settings.

Data Retention

We retain personal information as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We securely store or delete your personal information when it is no longer needed.

Protecting Your Information

We implement security measures to protect your personal information, though no internet transmission is guaranteed to be completely secure.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Do Not Track Signals

We currently do not respond to Do Not Track signals or similar mechanisms.

Notices for Australian Residents

This section complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It explains rights regarding personal information, including access, correction, and complaint procedures.

Your Rights

You have the right to access, correct, or delete your personal information, subject to certain exceptions. Requests can be made by contacting us at the provided email address.

Updates to This Policy

This policy may be updated to reflect changes to our information practices. We will indicate the update date at the end of this privacy policy.

Contact Us

For questions or additional information about this privacy policy, please contact our Data Protection Officer at contact@glycoforte.au

Last Updated
[09-Mar-2025]